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The visitor's journey starts before they arrive.
Before the show, on your website, the visitor gives their job title and company. The agent explains why this event concerns them, suggests exhibitors to see and sessions to attend, with the reason each time. They can then carry on by asking the agent a question.
What the visitor sees, before they even arrive.
They say who they are
Their job title and company. Two fields, a few interests to tick, nothing more to fill in.
The agent explains why this show concerns them
In one short reply, from your content, not a generic text about the sector.
A selection of exhibitors, with the reason
Not an opaque ranking: a sentence per exhibitor, on how it relates to the declared profile.
Sessions, then over to the agent
Direct addition to the agenda, then the visitor carries on by asking the agent a question, without leaving the screen.
What you get back, while the visitor gets ready.
Every profile entered is a line in your live ops dashboard, even before the doors open: the sector sought, the interests ticked, the exhibitors recommended. You see who's coming, why, and what they were shown.
The profile changes shape, not the logic.
Fair
Job title fades behind the interest: family with children, renovation project, specific passion. The agent recommends on the ticked interest, not a professional role.
Trade show
The module's natural ground: job title, company, sector sought. This is where the proof of value for your exhibitors weighs the most.
Conferences
Role and topics followed point towards the sessions not to miss, with direct addition to the attendee's agenda.
Festival
The profile is limited to preferred style or stage: enough to suggest a time slot without turning the entrance into a form.
Which package?
Personalised Visit is optional: it can be added to any package, priced at scoping. Each package includes the previous one and adds a component.
- Package A · the core
Chat Agent
Each visitor gets their answer, in their language, from your content.
For: formats without stands: conferences, symposiums, seminars, festivals.
- Package B
Chat Agent + 3D Map
The answer to "where" becomes a route to the stand.
For: whenever there are halls and stands to find: trade shows, fairs.
- Package C · recommended
Chat Agent + 3D Map + Live Ops
What visitors are searching for, live, and the proof for your exhibitors.
For: shows with exhibitors to renew.
- Package D · the complete event
Package C + Website + Sales management
Your website and the sale of your stands in the same place as the agent.
For: organisers who also want their website and sales tracking.
Optional on any package, priced at scoping: Personalised Visit, Carbon Footprint (with Cléo).
What we're asked about the personalised visit.
How are the recommendations worked out?
From a closed corpus: only your content, exhibitors, sessions and practical information. No third-party database, no hidden score. Every exhibitor or session recommended carries the reason alongside it.
Does the site stay in its own language, even for a foreign visitor?
Yes. We tested a comparable module whose text sometimes switched to English on a French site. Here, the site's language is respected, the visitor's own language is only used for their conversation with the agent.
Does it replace the Chat Agent?
No, it plugs into it. The personalised visit is the first screen, the visitor then carries on by asking the agent a question, in the same window.
Optional module: personalised visit
Adds to any package. Priced separately at scoping stage.