Live Ops tells you what your visitors are searching for, while they're searching for it.
You see searches live, unanswered questions and the places where people get lost. And you leave with the figures to prove it for your exhibitors' renewal.
In detail.
Demand by exhibitor.
Who's being searched for, how many times, at what time. A hard number for your exhibitors and for your placement grid.
Unanswered questions.
The list of what the agent couldn't handle. It's your missing signage, spelled out in black and white.
Correction during the event.
You add the missing answer in the morning, it's served by the afternoon.
End-of-event report.
Exportable, to attach to the report you deliver to your exhibitors and your management.
Profiles entered in the Personalised Visit module feed in here: sectors sought, interests ticked, exhibitors recommended for each.
What you get out of it.
The proof. You arrive at the renewal meeting with the number of times that exhibitor was searched for, rather than an overall attendance estimate that no one contests but no one believes either.
Which package?
Live Ops is part of Package C · recommended. Each package includes the previous one and adds a component.
- Package A · the core
Chat Agent
Each visitor gets their answer, in their language, from your content.
For: formats without stands: conferences, symposiums, seminars, festivals.
- Package B
Chat Agent + 3D Map
The answer to "where" becomes a route to the stand.
For: whenever there are halls and stands to find: trade shows, fairs.
- Package C · recommended
Chat Agent + 3D Map + Live Ops
What visitors are searching for, live, and the proof for your exhibitors.
For: shows with exhibitors to renew.
Starts here - Package D · the complete event
Package C + Website + Sales management
Your website and the sale of your stands in the same place as the agent.
For: organisers who also want their website and sales tracking.
Included
Optional on any package, priced at scoping: Personalised Visit, Carbon Footprint (with Cléo).
What we are asked about Live Ops.
How do we sell it to our exhibitors?
You don't sell it, you offer it to them as part of their exhibition service, and you show them their own search curve at the end. They can also reuse the tag on their own website, pointed at their stand. It's a placement argument as much as a service.
Send us the map and the exhibitor list. You'll see what your visitors are searching for before you even pay us.
We build a preview on your real event, with your real stands and your real exhibitors. You judge for yourself. Scoping and demo are free of charge, with no commitment.